Dualsense controller Dualsense does not charge or suddenly turns off despite a charged battery? The cause may be a damaged battery connector. Without a working connector, power is not properly transmitted, resulting in unpredictable controller behavior.
A damaged battery connector manifests itself by sudden controller shutdowns, no charging despite the cable being connected, or the charging indicator flashing. The fault often occurs after a drop or mechanical damage to the controller.
Please note that shipments outside Poland are currently suspended due to EPR (Extended Producer Responsibility) regulations.
We are currently reviewing the available options and associated costs of expanding international shipping while ensuring compliance with applicable EPR requirements.
We apologize for any inconvenience and appreciate your understanding and patience.
1. New - brand new, mostly used for the first assembly, such as integraded chips, data sockets or analogue sticks. Covered by a 24-month warranty (6 months for batteries).
2. Used - the smallest group in our assortment. Fully functional, but we cannot determine their condition. Mostly items that do not breaks down. These group include power supplies for consoles (e.g. 3DS or Xbox 360) or memory cards. Covered by a 6-month warranty.
3. Refurbished renewed, from disassembly - the largest group of products - professionally disassembled, tested for proper operation and, if necessary, refurbished and cleaned. They meet the same quality requirements that the manufacturer sets for all new devices. Key components replaced using original parts (e.g. lasers in disc drives, analogue sticks in controllers). Covered by a 12-month warranty (6 months for batteries).
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